Amdocs is the leading industry expert and trusted advisor that enables and accelerates the journey to integrated customer management and the delivery of an intentional customer experience. Through the unique combination of comprehensive services, a portfolio of integrated, modular products, and unrivaled delivery skills and expertise, Amdocs transforms services companies into customer centric businesses and dynamic service providers. The benefits are increased customer loyalty, higher revenue, lower costs, and greater resulting shareholder value.
Amdocs broad portfolio of integrated products spans the entire customer lifecycle, seamlessly linking key customer-facing business processes - targeting customers, selling services, managing customer orders, service delivery fulfillment, billing, and customer support. Amdocs portfolio of industry leading products includes: billing, CRM, self service, order management, mediation, and content revenue management.
The Amdocs product strategy is supported by over $200 million invested annually in developing Amdocs' product portfolio. Amdocs portfolio is built with a common vision and development roadmap ensuring reduced risk and lower cost of ownership for our customers. Although our products are part of an integrated portfolio approach, they remain modular ensuring a stepped and incremental approach to executing a comprehensive integrated customer management strategy. Amdocs products are built with standards-based technology and open architecture to ensure they fit seamlessly into any environment.Amdocs provides solutions that deliver customer experience excellence, combining the software, service and expertise to help service providers execute their strategies and achieve service, operational and financial excellence.
At Amdocs, we are committed to incorporating quality into every aspect of our work-ranging from software development and internal business processes, to the way we work with customers-and we invest considerable resources in company-wide quality programs to ensure this. One of our key quality programs is the ongoing assessment of all our development centers to achieve the prominent Level-3 rating of the Capability Maturity Model for Software (CMM), developed by the Software Engineering Institute (SEI).
A global company with revenue of $3.16 billion in fiscal 2008, Amdocs has more than 18,000 employees and serves customers in more than 50 countries around the world.
Amdocs offers its employees in India an environment where they can work on complex projects that will be deployed around the world. In just four years, Amdocs' employee count in India has grown from zero to 20 percent of its global workforce. Today, Amdocs employs 3500 people in India and has additional locations in Mumbai and Pune.
Specialties
Software product and service provider for Telecom and Advertisement & Media industries
Headquarters us.5538 Industry Computer Software Type Public Company Status Operating Company Size 17,500 employees 2008 Revenue $3,160,000 Founded 1982 Contact
Headquarters
1390 Timberlake Manor Parkway
Chesterfield, MO 63017
United States
Level 2, Raheja Centre Point
294 CST Road
Santacruz (East)
Mumbai 400 098
For more details please visit www.amdocs.com
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